Have questions?

Understanding Pack Sizes & Flooring Quantities All our flooring products are sold by the nearest full pack (box). Each product listing is already calculated to the correct pack size when you enter your required quantity. Example: Price: $49.95 per m² for 9mm Hybrid Flooring Pack size: 1 pack = 1.6416 m² (4 boards per pack) How to calculate pack price: $49.95 (per m²) × 1.6416 m² (pack size) = $82.00 per pack How to calculate what you need Example: 100 m² floor space Divide total area by pack size: 100 m² ÷ 1.6416 m² = 60.91 packs Round up to the next full pack: = 61 packs required Total coverage: 61 packs × 1.6416 m² = 100.14 m² of flooring 👉 Always round up to ensure you have enough material.

We display pricing per m² for easy comparison, but all flooring is sold in full packs (boxes) and is set in the webstore listing to purchase by the pack size. For example: 14mm Engineered Oak If the price is $89.95 per m² and each pack covers 2.166m² (6 boards per pack), the pack price is $194.83. To cover 100 m²: 100 ÷ 2.166 = 46.16 packs → rounded up to 46 packs. This provides 99.636m² of flooring. At checkout, your quantity will display as 46 packs ($194.83/pack)

Yes! You can order up to 5 free flooring samples from any of our collections online. This allows you to see the colour, finish, and quality in person before making your decision. Mix and match colours across collections If you select more than 5 samples, a small freight surcharge will apply Postage: $17.95 Australia-wide Free pickup available from our Wollongong showroom Tip: Want to order more than 5? A small freight surcharge applies. To order, simply choose your desired colour and collection, then finalise your sample order through the checkout.

To work out the total cost of your new floor, the first step is to calculate the size of the areas that need flooring. This is done by measuring the area of each room in square metres (m²). Examples: Rectangular rooms: Simply multiply the length by the width. L-shaped rooms, alcoves, or bay windows: Break the space into smaller rectangular sections. Calculate each section separately, then add them together to get the total m². Once you have your total, add 10% extra to allow for installation wastage, cuts, and fitting. 👉 The easiest way is to multiply your total m² by 1.10. This final number is the quantity you’ll need to order for your project.

Yes, our showroom is located in Wollongong (South Sydney), where you can view our full range of flooring in person. 📍 Showroom Location Imperial Flooring Australia® Pty Ltd 1 Kennedy Ave, Yallah NSW 2530 (Wollongong) 🕒 Opening Hours: Monday – Friday, business hours Not nearby? No problem! You can order flooring samples online and have them delivered Australia-wide.

Click & Collect (Wollongong) When placing your order, simply select the Pick Up option at checkout. Our customer service team will notify you once your order is ready for collection from our Wollongong Flooring Warehouse. 📍 Wollongong Warehouse (Pick Up + Shipping) 1 Kennedy Ave, Yallah NSW 2530 Distribution Centres (Shipping Only) Sydney Melbourne

We offer Australia wide delivery!

Customers are welcome to arrange their own courier or transport company to collect their order from our warehouse. ​ If you choose this option: Contact our team for packaging dimensions and weights to notify your couriers or to obtain quotations. Please contact our team before arranging collection so we can confirm your order is ready. Provide your courier's company name, contact details and expected collection date. Your courier must have a suitable vehicle for the size and weight of the order. The courier is responsible for collecting, loading, securing and transporting the goods. Our warehouse team will make the order available for collection and may assist with loading where possible. Imperial Flooring Australia® is not responsible for damage, loss or delays that occur after the goods have been collected by your nominated courier. Any freight charges, insurance or transport costs arranged by the customer are the customer's responsibility. ​ Please note: Collection by your own courier is subject to warehouse availability and prior confirmation.

Affordable Australia-Wide Delivery Option With access to hundreds of depot locations across Australia, we can help make shipping more affordable - especially for regional areas. Simply email us your order requirements and location, and our team will provide tailored delivery options. How It Works: For pallets or larger items, delivery can be arranged to the nearest depot to your home or business. Once your shipment arrives at the depot, you’ll receive tracking details and can collect it at your convenience. To finalise your order, our team will issue an official quote or invoice via email for payment and confirmation.

Shop online with Australia-wide delivery. Prefer to order directly? Simply email us at info@imperialflooringaustralia.com.au.

Paying for your order is quick and secure. If you're purchasing online, simply follow the checkout process and select your preferred payment method. If you've received a quotation or tax invoice directly from our team, please refer to the payment instructions provided on the document, including the banking details located at the bottom of the invoice. We currently accept the following payment methods: Bank Transfer (EFT) Credit & Debit Cards PayPal Apple Pay Google Pay Cash payments are accepted for pick-up orders only at our Yallah (Wollongong) showroom and warehouse. If you have any questions regarding payment or require assistance processing your order, our team is happy to help.

After measuring the total sqm's of the area you require new flooring for, add a further 10% wastage to the total area space to allow for waste, cuts & fitment of the new flooring. Allow 15%-20% for Herringbone & Chevron. Example Area size calculated at 90sqm + 10% wastage = 99sqm of flooring required.

Shop stair nosings online through our Flooring Accessories section. Engineered Timber Stair Nosings – Allow 1–2 weeks for manufacturing. Laminate, Hybrid & Other Stair Nosings – In stock, no additional wait times. Looking for something not listed online? 👉 Contact our customer service team for assistance and custom options.

Even though we offer direct from the manufacturer wholesale competitive flooring prices, we are happy to price match or even beat a competitors product, based on comparison product properties. Chat to our friendly staff further.

At Imperial Flooring Australia®, we’re passionate about delivering high-quality flooring solutions that combine style, durability, and value. As a family-owned business with over 20 years of experience, we understand what matters most when it comes to transforming your space. Here’s why customers choose us: ✅ Direct from the manufacturer – when you buy from us, you’re buying direct, helping cut out unnecessary middlemen and markups. ✅ Extensive range – explore our trademarked flooring collections, including Imperial Engineered Oak™, Imperial Hybrid Flooring™, and Imperial Laminate Flooring™, plus herringbone, chevron, accessories and more ✅ Trusted quality – products sourced from reputable manufacturers ✅ Competitive pricing – value without compromising on style or durability ✅ Expert advice – guidance from our knowledgeable flooring specialists ✅ Australia-wide delivery – efficient, reliable, and hassle-free ✅ Personalised service – a dedicated team committed to your satisfaction Whether you’re building new, renovating, or upgrading your commercial space, we’re here to make the process simple and enjoyable—both in-store and online. By choosing Imperial Flooring Australia®, you’re not just buying flooring—you’re partnering with a team that’s dedicated to helping you achieve the perfect finish for your project.

Yes. Imperial Flooring Australia® is a registered trade mark in Australia. Our brand, product names, logos, and other intellectual property are important assets of our business. Our trademarked product collections include Imperial Engineered Oak™, Imperial Hybrid Flooring™, and Imperial Laminate Flooring™. We take the protection of our brand seriously. Unauthorised use of our registered trade marks, including use that may mislead customers or create confusion about our business or products, may constitute trade mark infringement.