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Have questions?
Were here to help, browse through our FAQs to get the answers. Cant find what you are looking for? Chat to our customer support team.
Frequently asked questions
To work out the total cost of your new floor, the first step is to calculate the size of the areas that need flooring. This is done by measuring the area of each room in square metres (m²).
Examples:
Rectangular rooms: Simply multiply the length by the width.
L-shaped rooms, alcoves, or bay windows: Break the space into smaller rectangular sections. Calculate each section separately, then add them together to get the total m².
Once you have your total, add 10% extra to allow for installation wastage, cuts, and fitting.
👉 The easiest way is to multiply your total m² by 1.10.
This final number is the quantity you’ll need to order for your project.
Understanding Pack Sizes & Flooring Quantities
All our flooring products are sold by the nearest full pack (box). Each product listing is already calculated to the correct pack size when you enter your required quantity.
Example:
Price: $46.95 per m² for 9mm Hybrid Waterproof Flooring
Pack size: 1 pack = 1.6416 m² (4 boards per pack)
How to calculate pack price:
$46.95 (per m²) × 1.6416 m² (pack size) = $77.07 per pack
How to calculate what you need
Example: 100 m² floor space
Divide total area by pack size:
100 m² ÷ 1.6416 m² = 60.91 packs
Round up to the next full pack:
= 61 packs required
Total coverage:
61 packs × 1.6416 m² = 100.14 m² of flooring
👉 Always round up to ensure you have enough material.
We display pricing per m² for easy comparison, but all flooring is sold in full packs (boxes).
For example:
If the price is $46.95 per m² and each pack covers 1.6416 m² (4 boards per pack), the pack price is $77.07.
To cover 100 m²:
100 ÷ 1.6416 = 60.91 packs → rounded up to 61 packs. This provides 100.14 m² of flooring.
At checkout, your quantity will display as 61 packs, not 100 m².
Yes! You can order up to 5 free flooring samples from any of our collections online. This allows you to see the colour, finish, and quality in person before making your decision.
Mix and match colours across collections
If you select more than 5 samples, a small freight surcharge will apply
Postage: $17.95 Australia-wide
Free pickup available from our Wollongong showroom
Tip: Want to order more than 5? A small freight surcharge applies.
To order, simply choose your desired colour and collection, then finalise your sample order through the checkout.
Yes, our showroom is located in Wollongong (South Sydney), where you can view our full range of flooring in person.
📍 Showroom Location
Imperial Flooring Australia® Pty Ltd
1 Kennedy Ave, Yallah NSW 2530 (Wollongong)
🕒 Opening Hours: Monday – Friday, business hours
Not nearby? No problem! You can order flooring samples online and have them delivered Australia-wide.
Click & Collect (Wollongong)
When placing your order, simply select the Pick Up option at checkout. Our customer service team will notify you once your order is ready for collection from our Wollongong Flooring Warehouse.
📍 Wollongong Warehouse (Pick Up + Shipping)
1 Kennedy Ave, Yallah NSW 2530
Distribution Centres (Shipping Only)
Sydney
Melbourne
We offer Australia wide delivery!
Affordable Australia-Wide Delivery Option
With access to hundreds of depot locations across Australia, we can help make shipping more affordable—especially for regional areas. Simply email us your order requirements and location, and our team will provide tailored delivery options.
How It Works:
For pallets or larger items, delivery can be arranged to the nearest depot to your home or business.
Once your shipment arrives at the depot, you’ll receive tracking details and can collect it at your convenience.
To finalise your order, our team will issue an official quote or invoice via email for payment and confirmation.
Shop online with Australia-wide delivery.
Prefer to order directly? Simply email us at info@imperialflooringaustralia.com.au.
Paying for your order is quick and secure. If you're purchasing online, simply follow the checkout process and select your preferred payment method.
If you've received a quotation or tax invoice directly from our team, please refer to the payment instructions provided on the document, including the banking details located at the bottom of the invoice.
We currently accept the following payment methods:
Bank Transfer (EFT)
Credit & Debit Cards
PayPal
Apple Pay
Google Pay
Cash payments are accepted for pick-up orders only at our Yallah (Wollongong) showroom and warehouse.
If you have any questions regarding payment or require assistance processing your order, our team is happy to help.
After measuring the total sqm's of the area you require new flooring for, add a further 10% wastage to the total area space to allow for waste, cuts & fitment of the new flooring. Allow 15%-20% for Herringbone & Chevron.
Example
Area size calculated at 90sqm + 10% wastage = 99sqm of flooring required.
Shop stair nosings online through our Flooring Accessories section.
Engineered Timber Stair Nosings – Allow 1–2 weeks for manufacturing.
Laminate, Hybrid & Other Stair Nosings – In stock, no additional wait times.
Looking for something not listed online?
👉 Contact our customer service team for assistance and custom options.
Even though we offer direct from the manufacturer wholesale competitive flooring prices, we are happy to price match or even beat a competitors product, based on comparison product properties. Chat to our friendly staff further.
At Imperial Flooring Australia®, we’re passionate about delivering high-quality flooring solutions that combine style, durability, and value. As a family-owned business with over 20 years of experience, we understand what matters most when it comes to transforming your space.
Here’s why customers choose us:
✅ Extensive range – engineered timber, laminate, hybrid flooring & more
✅ Trusted quality – products sourced from reputable manufacturers
✅ Competitive pricing – value without compromising on style or durability
✅ Expert advice – guidance from our knowledgeable flooring specialists
✅ Australia-wide delivery – efficient, reliable, and hassle-free
✅ Personalised service – a dedicated team committed to your satisfaction
Whether you’re building new, renovating, or upgrading your commercial space, we’re here to make the process simple and enjoyable—both in-store and online.
By choosing Imperial Flooring Australia®, you’re not just buying flooring—you’re partnering with a team that’s dedicated to helping you achieve the perfect finish for your project.
Yes. Imperial Flooring Australia® is a registered trademark under Australian law. All associated intellectual property, including but not limited to the business name, trademarks, logos, product names, written content, imagery, and marketing materials, is the exclusive property of Imperial Flooring Australia®. Any unauthorised use, reproduction, modification, distribution, or representation without prior written consent is strictly prohibited and may result in legal action in accordance with applicable Australian intellectual property legislation.

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